Privacy Policy
Effective date: June 12, 2026
Find Nervana LLC ("Nervana," "we," "us") operates findnervana.com. This policy explains what information we collect, how we use it, and the choices you have. By using this site, you agree to this policy.
Information We Collect
When you place an order, we collect the information needed to fulfill it: your name, email address, shipping and billing address, phone number, and order details. Payment card details are processed by our payment processor and are not stored on our servers.
If you create an account, subscribe to our newsletter, or join a waitlist, we collect your email address and any details you choose to provide.
Like most websites, we automatically collect certain technical information through cookies and similar technologies, including browser type, device information, pages visited, and general analytics about how the site is used.
How We Use Your Information
We use your information to process and ship orders, provide customer service, send order and shipping notifications, send marketing emails you've signed up for (you can unsubscribe at any time), improve our site and products, prevent fraud, and comply with legal obligations, including age verification requirements for adult-use products.
How We Share Information
We do not sell your personal information. We share information only with service providers who help us operate the store: our ecommerce platform (BigCommerce), payment processors, shipping carriers, and our email service provider. These providers may only use your information to provide services to us. We may also disclose information if required by law.
Cookies
We use cookies to keep your cart working, remember your preferences, and understand site traffic through basic analytics. You can control cookies through your browser settings; disabling them may affect site functionality.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we collect, to request a copy of it, to request that we delete it, and to not be discriminated against for exercising these rights. We do not sell personal information. To exercise any of these rights, email us at hello@findnervana.com and we will respond as required by law.
Data Retention & Security
We keep order information as long as needed for business and legal purposes, such as accounting and tax requirements. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.
Children
This site is not directed to anyone under 18, and certain products are restricted to adults 21 and over. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date.
Contact
Questions about privacy: hello@findnervana.com
Find Nervana LLC, Laguna Beach, CA 92651